Receptionist Checklist - Chic Lash Boutique

Opening

Unlock doors no later than 15mins prior to opening

Turn on computer, lights, sterilizer, and music

Clock in

Open shift ➜ count cash drawer, document opening amount in notepad and checklist

Listen to voicemails

Return missed calls

Check restroom for re-stocking and cleanliness (place toilet paper in proper direction, flap hanging in front not behind the roll!)

Re-stock retail displays if necessary

Sweep and dust 3x (open, mid-day, and closing)

Confirm that “members” on schedule are booked for correct membership and have enough credits

Call all and confirm all bookings for the next day

Confirm that you have placed a proper cc down for all necessary lash appointments

Restock beverage cooler, napkins, refreshment stand, chocolates, and mints

Clean and organize beverage area

Check reception inventory and submit

Check with about artist inventory and submit

Place all dirty laundry in black laundry bag for pickup

Closing

Close shift ➜ count cash drawer, document closing amount in checklist and notepad

Turn off computer and any personal heater devices (UNPLUG ALL PERSONAL HEATERS)

Place phone on charger

Turn off coffee pot, clean/wash coffee pot and throw away coffee grounds in trash

Turn off music, TURN OFF BOTH STERILIZERS, and lights (chandelier light is the only light to be left on)

Take out all trash with food in it or if full, replace trash bags

Confirm that floor is swept clean and there is no trash anywhere, pillows are fluffed

Confirm that restroom is clean and fully stocked

Clock out

Submit this form and lock up ☺

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